FAQs | Nebulai Frequently Asked Questions

Q?

Are all cloud migrations really free?

A.

Yes, all cloud migrations from any platform such as Microsoft Azure, Amazon Web Services (AWS), Office 365, Google Apps, and others are free of charge. We do not care about just bringing you to the cloud but on how we can use cloud technologies to generate real business value.

Q?

How are you going to generate business value with cloud technologies?

A.

We generate business value by assessing your business strategy and determining how we can mold existing technologies to your business strategy and processes to increase your competitive advantage and lower operating expenses.

Q?

What is considered a “user” in the case of determining the price of your plans?

A.

We consider a user to be a employee or collaborator of your company. We do not count users based on number of visitors to your website or application. Charges in your cloud environment will take care of added demand by external users. However, we will architect for such demand.

Q?

How do you calculate your Service Level Agreement (SLA)?

A.

Our Service Level Agreement (SLA) is a financially backed agreement between you and Nebulai. We will add that as an extra layer of protection to the availability of the solutions deployed in your cloud infrastructure. If we do not meet the SLA, we will give you the equivalent amount in downtime as credits to your account.